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Welcome to BCHG's online services.
We are aware that customers are experiencing issues with accessing their online account. We are aware of this issue and are currently working to resolve this as soon as possible.
If you have any queries, please contact your Customer Relations Manager or Scheme Manager: https://www.bchg.co.uk/contact-us/
If you need to report a repair, please call 0300 555 0302.
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Having Trouble Signing Up?
- Your password must include Letters (A-Z), Numbers (0-9). Password must be no less than 10 characters
- In 2023 we upgraded our myhome portal, you may be required to change your password upon logging in..
- If your details cannot be found, please ensure your Tenancy Reference is correct and your Date of Birth. If you still cannot register, please contact your CRM to confirm we have the correct Date of Birth on file.
- Please make sure you check your email account after registering, and click the Verification link, in the email from noreply@prodo.com