Sign In

Welcome to BCHG's brand new online services.

If you have used our previous online service you will need to re-register by clicking "Register today"

Things you can do in the portal

  • View my statement and balance
  • Make a payment online
  • Report a repair
  • View documents relating to your property and tenancy
  • View property maintenance and renewal data

Having Trouble Signing Up?

  • Your password must include Letters (A-Z), Numbers (0-9) and a Special Character (!?£$#@)
  • The previous portal no longer exists and you will need to register here.
  • If your details cannot be found, please ensure your Tenancy Reference is correct and your Date of Birth. If you still cannot register, please contact your CRM to confirm we have the correct Date of Birth on file.
  • Please make sure you check your email account after registering, and click the Verification link, in the email from